No working access method
Tell us which cards, fobs or phones remain and whether you can open the vehicle.
Jacksonville · 24/7 mobile service
Tesla keys and access help in Jacksonville.
Tesla access and key enquiries. Tell us whether you have a card, physical fob or phone-key problem.
Model 3 · Model Y · Model S · Call to confirm your year and model.
Have the model and year ready. Tell us which cards, fobs or authorized phone keys still work. Do not send account credentials.
Tell us what access remains
Quick answers
Is a Tesla card the same as a key fob?
No. Tesla’s Model 3 guide distinguishes phone keys, key cards and optional fobs. Tell us the model and access method so we can confirm which help is appropriate.
Can a locksmith reset my Tesla account?
Account recovery and manufacturer-managed access belong with Tesla. Call us about the vehicle-access or physical-key issue; we’ll confirm the scope before arranging a visit.
What do you need to confirm the quote?
The year, model, location and working-key status. Tell us the functions you need and bring identification and proof of ownership or authorized use for the job.
Visit a shop
Call before travelling to confirm your service.