Replace a lost key
Call with your location and whether any working key remains.
Jacksonville · 24/7 mobile service
Mazda keys and remote help for lost keys, spare keys and starting concerns. Tell us the exact vehicle and symptoms.
Mazda3 · CX-5 · CX-9 · Call to confirm your year and model.
Have the year and model ready, and tell us whether another remote still unlocks and starts the car.

Tell us about the damage and whether a spare works. Keep the original parts so we can assess the key before discussing replacement.
Confirm the appointment requirements first. Depending on the service, we may need the vehicle and every key you want checked.
The year, model, location and working-key status. Tell us the functions you need and bring identification and proof of ownership or authorized use for the job.
Call before travelling to confirm your service.