Replace a lost key
Call with your location and whether any working key remains.
Jacksonville · 24/7 mobile service
Lincoln spare-key and replacement-key help. Call about the physical key or remote for your vehicle.
Navigator · Aviator · MKZ · Call to confirm your year and model.
Tell us the model, year and whether the issue is with a physical remote or phone-based access, if fitted.

Tell us whether a physical key still works. We can discuss the vehicle-access problem; phone or account setup may need Lincoln support.
Call with the vehicle details and remaining keys. We’ll confirm the compatible service and handover arrangements.
The year, model, location and working-key status. Tell us the functions you need and bring identification and proof of ownership or authorized use for the job.
Call before travelling to confirm your service.