Replace a lost key
Call with your location and whether any working key remains.
Jacksonville · 24/7 mobile service
Genesis replacement-key and spare-remote enquiries in Jacksonville. Call to confirm the service for your model.
G70 · G80 · GV80 · Call to confirm your year and model.
Tell us the year, model and whether the concern is a physical remote, card or phone-based key if fitted.

Yes. Give us the vehicle information and describe the working key so we can confirm what is needed.
Do not send account passwords or access codes. Describe the issue first; manufacturer-managed account features may require manufacturer support.
The year, model, location and working-key status. Tell us the functions you need and bring identification and proof of ownership or authorized use for the job.
Call before travelling to confirm your service.