Replace a lost key
Call with your location and whether any working key remains.
Jacksonville · 24/7 mobile service
Lost a Ford key or need a spare for another driver? Call about your car, pickup or work van.
F-150 · Escape · Transit · Call to confirm your year and model.
Have the year and model ready. Tell us whether you still have a key that starts the vehicle.

Call with the Transit or other van model, year and the number of working keys. We’ll confirm the part and appointment before you make the trip.
Tell us which function fails. A remote that will not unlock a door and a key that will not start the vehicle need different checks.
The year, model, location and working-key status. Tell us the functions you need and bring identification and proof of ownership or authorized use for the job.
Call before travelling to confirm your service.