Replace a lost key
Call with your location and whether any working key remains.
Jacksonville · 24/7 mobile service
Cadillac key and remote enquiries for lost keys, spares and recognition faults. Call with your model and year.
Escalade · CTS · XT5 · Call to confirm your year and model.
Describe the key type and any warning on the dashboard. Tell us whether the vehicle starts with a spare.

Tell us when the problem occurs and whether another remote behaves the same way. We’ll assess the fault before selecting a replacement.
Confirm that when booking. The vehicle and existing keys may be required for the work and checks.
The year, model, location and working-key status. Tell us the functions you need and bring identification and proof of ownership or authorized use for the job.
Call before travelling to confirm your service.