Physical key or digital key
Newer Q5 equipment can include a digital key. A phone setup problem and a missing physical remote need different help.
Jacksonville · 24/7 mobile service
Q5 key replacement and spare-key help in Jacksonville. Tell us whether you have lost the physical key or have a problem with phone-based access.
Tell us the year, your location and whether a working key remains.

Choose what you know. We’ll help with the rest.
Your selection helps us direct you. Call to confirm key options for your vehicle.
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Not necessarily. Tell us whether a physical key still works. Audi’s digital-key instructions apply to equipped vehicles; we check your version first.
Your vehicle details, location and whether any working key remains. We confirm the parts, work and proof of ownership or authorized use needed before booking.
Call before travelling to confirm your service.